TERMS

Terms & Conditions

These public terms explain the main expectations when using Filipino Institute websites, My FI, learning services, applications, events, Store services and related FI experiences.

Your My FI account

Keep your sign-in details secure and provide accurate information. Roles, learner relationships and privileged access are assigned according to FI records and permissions; privileged staff or academic roles are not self-selected.

Programs and services

Program content, schedules, requirements, delivery mode, completion rules and credential outcomes vary by offer. Review the information shown for the specific program or service before confirming.

Learning and conduct

Users should participate respectfully, submit their own work unless collaboration is permitted, follow assessment rules and avoid misuse of FI learning content, systems or other people's information.

Fees, payments and FI Credit

Check the applicable amount, schedule and important conditions before paying. A submitted payment may require review before it is shown as verified. FI's standard policy does not provide cash refunds for verified program and service payments; where FI approves a refund or adjustment, the normal remedy is FI Credit, subject to the applicable service conditions and any rights required by law.

Credentials and pathways

An FI credential should be described according to what it actually confirms. Pathway support does not replace decisions that belong to an authorized school, institution, regulator or other third party.

Changes and interruptions

Schedules, availability, event details or service arrangements may need to change. When a change materially affects you, FI should provide the relevant updated information through the appropriate service channel.

Before you confirm

Review the specific fee, requirements, schedule, credential outcome and any service-specific conditions shown for your selected FI journey.