FI STORE · MATERIALS · LEARNER SERVICES

Everything your FI journey may need—connected through My FI for life.

Browse learning materials, school essentials, milestone products and FI merchandise publicly. A real production order requires My FI so carts, receipts, fulfillment, returns and order history stay connected to the right person.

FI STORE · MATERIALS · LEARNER SERVICES

Everything your FI journey may need.

Everything your FI journey may need—connected through My FI for life.

01 · SHOP BY NEED

Start with what you need—not a giant catalog.

Learning, school, milestones and FI community products are grouped around the customer journey.

02 · 10 PRODUCT FAMILIES

A complete public Store without pretending the Theme is the real Commerce engine.

Availability, variants and live stock shown in production will come from FI Commerce.

BOOK
Available

Learning Books

Printed or approved learning materials mapped to grade, program or subject where applicable.

Grade / ProgramEditionFormatQuantity
WORK
Available

Practice & Mastery Workbooks

Practice, mastery and correction materials that support structured FI learning.

Grade / ProgramEditionSubject where applicableQuantity
REVIEW
Preorder

Review Books / Materials

Approved review and practice materials for selected review programs and assessments.

Review ProgramEditionFormatQuantity
WEAR
Limited Stock

Uniforms / PE Wear

School uniform and PE items with governed sizes, variants and exchange rules.

Item TypeSizeVariantQuantity
ID
Available

ID Accessories

Approved holders, lanyards and related My FI / learner ID accessories.

Accessory TypeStyleQuantity
KIT
Available

Stationery / Learning Kits

Selected stationery and bundled learning kits for school or program needs.

Kit TypeGrade / Program if applicableQuantity
GRAD
Preorder

Graduation Items

Approved graduation and completion items connected to governed milestone eligibility where applicable.

MilestonePackage / ItemSize where applicableQuantity
YEAR
Preorder

Yearbooks

Academic-year or batch-based yearbooks with preorder and personalization rules where offered.

Academic Year / BatchEditionPersonalization where permittedQuantity
HOME
Coming Soon

Homecoming Merchandise

Event-linked Alumni and Homecoming merchandise, subject to event availability and product rules.

Event / YearItemSize where applicableQuantity
FI
Available

FI Apparel / Merchandise

Community apparel and selected FI merchandise for learners, Alumni and supporters.

ItemSize / Variant where applicableQuantity
04 · HOW BUYING FROM FI WORKS

One clean handoff from public browsing to My FI Commerce.

1Browse
2Sign in / Create My FI
3Add to My FI Cart
4Choose Fulfillment
5Pay Safely
6Track in My FI
PUBLIC STORE

Browse · Understand · Compare · Prepare

MY FI STORE

Cart · Checkout · Orders · Fulfillment · Returns · History

05 · AVAILABILITY & PREORDER

Use status language customers can understand.

AvailableLimited StockPreorderMade to OrderComing SoonOut of StockUnavailable
1

Public status is informational until FI Commerce confirms the live production state.

2

Preorder does not mean immediate fulfillment; an estimated fulfillment window must be shown before production checkout.

3

Limited Stock should not promise reservation until a production order reaches the governed reservation state.

4

Coming Soon and Unavailable items cannot create a production order.

06 · SIZES & VARIANTS

Different product types need different selection rules.

UNIFORMS
ProductSizeVariantQuantitySize GuideHow to MeasureExchange EligibilityAvailability by Size
BOOKS
Grade / ProgramEditionFormatQuantity
GRADUATION
Graduation MilestoneEligibility ReferenceAvailable Package / ItemRequired Options
YEARBOOKS
Academic Year / BatchLearner RelationshipPreorder WindowPersonalization where permitted
07 · DELIVERY / PICKUP

Fulfillment is part of the product experience, not an afterthought.

PickupLocal DeliveryCourier / Shipping
1Cart
2Delivery Method
3Address / Pickup Point
4Fulfillment Estimate
5Fees
6Payment
7Confirmation
Delivery methods, fees and estimates must come from governed Commerce/Finance data in production and must not be hard-coded as universal promises.
08 · RETURNS · EXCHANGES · DAMAGED ITEMS

Give customers a clear path when something goes wrong.

RETURN / EXCHANGE PRINCIPLES
  • Return/exchange eligibility depends on product type, condition, timing and the published policy applicable to that item.
  • Uniform size exchanges may be eligible subject to condition, timing and stock.
  • Opened or used learning materials may have restricted return eligibility.
  • Customized or personalized items may have restricted or no return eligibility except where law/policy requires.
  • Digital items, if later offered, require separate digital-delivery/refund rules.
  • Wrong, missing or damaged items should be reported through My FI with evidence where applicable.
REPORT A PROBLEM
Wrong ItemWrong SizeMissing ItemDamaged ItemDelivery IssueOther
1My Orders
2Select Order
3Report a Problem
4Choose Issue
5Upload Photo / Evidence where applicable
6Describe Issue
7Submit
8Case / Reference
9Commerce / Support Review
10Exchange / Refund / Other Outcome
09 · MY FI STORE

The real cart belongs inside My FI.

One identity keeps orders, receipts, learner relationships and support history together.

MY FI STORE · SYNTHETIC PREVIEW

Recommended for your FI journey

No real cart, order or inventory reservation is created here.

MY CART2 items
FOR LEARNING

Grade-aware workbook

Available
FOR SCHOOL

PE wear · Medium

Limited Stock
ORDER

FI-ORD-DEMO-1042

Preparing
RECEIPT

Linked to My FI

View when production order exists
1

Parent/guardian can receive child-aware recommendations without exposing one child's private data to another relationship.

2

Learners can receive grade/program-aware material recommendations.

3

Graduation products can reference governed milestone eligibility without the Store deciding academic completion.

4

Alumni/Homecoming products can reference verified Alumni/event relationships.

5

Partner/member benefits can be evaluated by the appropriate benefits owner.

10 · INTERACTIVE SYNTHETIC STORE JOURNEY

Preview the customer journey without creating a real order.

Choose a need and preview product, variant, availability, My FI handoff, fulfillment and order status.

STORE DEMO

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11 · PAYMENT SAFETY

Real Store payment belongs to governed My FI + FI Finance.

1

Real Store checkout must occur only after My FI sign-in or account creation.

2

Only use payment instructions shown through official Filipino Institute pages, My FI or authorized FI communications.

3

FI Finance owns payment verification, receipts, refunds, adjustments and balances.

4

The Theme and Demo must never simulate a real successful payment or inventory reservation.

12 · COMMERCE OWNERSHIP

FI Commerce is now the permanent commerce owner.

FI Commerce is now the permanent owner of catalog, variants, cart, orders, inventory and fulfillment.

COMMERCE

Product catalog · SKUs · Categories · Variants · Sizes · Stock · Availability · Preorder · Cart · Orders · Inventory · Fulfillment · Delivery / Pickup workflow · Returns · Exchanges · Damaged-item workflow

PLATFORM

My FI identity · Parent/child relationship · Learner grade/program relationship · Graduation/event eligibility references · Alumni relationship · Privacy/audit

FINANCE

Charges · Payment verification · Receipts · Refunds · Adjustments · Balances · Reconciliation

COMMUNICATIONS

Order confirmation · Ready-for-pickup notice · Shipment / delivery notice · Action-required notice · Cancellation / refund notice · Consent · Retries · Delivery status

PARTNERS

Eligible partner benefits · Member privileges · Commercial partner relationships where applicable

THEME

Public Store and Learner Services Center · Synthetic cart/order/fulfillment Demo · Presentation and product specification only

13 · HELP

Need help choosing, ordering or resolving an item issue?

Use the FI Help Center for Store questions. Real order-specific cases will later link directly from My FI Orders.

Open Help CenterExplore Store Demo
01

Shop by need

For Learning · For School · For Milestones · For FI Community.

02

10 product families

Learning Books, Practice & Mastery Workbooks, Review Materials, Uniforms / PE Wear, ID Accessories, Stationery / Learning Kits, Graduation Items, Yearbooks, Homecoming Merchandise and FI Apparel / Merchandise.

03

My FI Commerce

Browse publicly → Sign in / Create My FI → Add to My FI Cart → Choose fulfillment → Pay safely → Track in My FI.

04

Governed Store operations

Availability, sizes/variants, preorder, stock, delivery/pickup, fulfillment, exchanges, returns and damaged-item handling become production Commerce truth—not Theme hard-coding.

NEXT STEP

See how this works before you begin.

The interactive Demo shows the intended My FI experience. When you are ready for a real action, join or sign in to My FI.