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FREE PROFESSIONAL INTRODUCTIONS

Explore a field before choosing a paid programme.

Selected free introductory learning can help an adult learner understand a topic, FI learning style and potential next programme before committing to a Short Course, Diploma or Certification.

01

Try the subject

Introductory learning can include selected lessons, resources or activities.

02

No implied credential

Free introductory learning does not automatically issue the paid programme credential or satisfy a full Diploma/Certification requirement.

03

Discover the next step

My FI can recommend related Short Courses, Professional Diplomas or Certification options when appropriate.

04

One identity

The same My FI account can continue from free exploration into paid or credentialed learning.

NEXT STEP

Keep everything inside one My FI.

Review the public information first, then create or use your permanent My FI identity to enrol, start free learning or continue a certification journey.

Free professional lessons. Start now, no login needed

Each lesson has a goal, a short explanation, a worked example, practice with answers and a real-life task.

  1. Caregiving: safe, respectful help with daily living · about 40 min
  2. Customer Service: the LEAP method for complaints · about 40 min
  3. Digital Marketing: know your audience, write a post that works · about 40 min
  4. Office Administration: professional email and filing · about 40 min
  5. Bookkeeping: recording money in and money out · about 40 min
  6. Human Resources: job posts and fair screening · about 40 min
  7. Remote Work: setup, updates and time zones · about 40 min
  8. Hospitality: welcoming a guest to check-in · about 40 min
  9. Retail and Sales: needs, benefits and closing · about 40 min
  10. Workplace Safety: spotting and reporting hazards · about 40 min
  11. Entrepreneurship: pricing and break-even · about 40 min
  12. Career Readiness: CV achievements and "Tell me about yourself" · about 40 min

Create a free My FI account to save your progress and see full courses · Questions: [email protected]

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