IT & DigitalEntry level · 0–2 yearsIn demand in the PhilippinesIn demand in the Gulf
Fixes computer, software and network problems for staff.
Steps to become an IT Support
- FI Computer Systems & Networking Professional Diploma · 720 learning hours · from ₱8,500
- FI WordPress Website Management Professional Diploma · 720 learning hours · from ₱8,500
- FI Certification: WordPress Content Management Certification · 8 modules + exam · ₱8,500
FI diplomas and certifications are skills-training credentials, not TESDA NCs, CHED degrees or PRC licences.
Pay guide
- Entry level in the Philippines: about ₱15,000–₱30,000 a month.
- IT Manager, 8–12 yrs: ₱70,000–₱100,000 (aniday.com)
A guide, not a job offer. Overseas pay is usually higher.
Ways to work
- Full-time
- Remote / work from home
- Freelance / project-based
- Hybrid
- Contract / seasonal
- Shift work
Many IT, web and data roles are fully remote.
Career ladder in IT & Digital
- Starting out (No work experience): Helpdesk Trainee · IT Trainee
- Entry level (0–2 years): Helpdesk Technician · IT Support · Web Content Assistant
- Mid level / Supervisor (3–5 years): Cloud Engineer · Cybersecurity Analyst · Data Analyst · Software Developer · Systems Administrator · UX/UI Designer · Web Developer
- Senior / Manager (6–10 years): AI Specialist · Data Scientist · IT Manager · Project Manager (IT)
- Executive (10+ years): Chief Technology Officer (CTO) · IT Director
Changing careers or starting a business?
Good for people who already fix computers or run websites as a hobby. Business idea: Website, IT support or automation services for small businesses. See the business roadmap · Earn a degree from your experience (ETEEAP)
Questions
What does an IT Support do?
Fixes computer, software and network problems for staff.
How do I become an IT Support?
Follow the steps on this page: the FI courses for this level. Build your free roadmap and track every step in My FI.
Can I work as an IT Support abroad or from home?
In demand in the Philippines. In demand in the Gulf. Remote work is possible for this role. Work abroad only through DMW-licensed agencies or direct employers.