My FI · FeedbackIs My FI working for you?One minute. If something is not working, we will help you by email.1. Were you able to sign in or activate My FI? Yes, it was easy Yes, but it was hard No, I could not get in I have not tried yet2. What did not work? (tick all that apply) I did not get the email / link My code or mobile number was not accepted Password or sign-in problem It says my email already has an account I cannot see my child / my course Certificate missing or details wrong Payment shows wrong Page is slow or looks broken Something else3. What are you using? Phone Laptop / computer iPad / tablet4. Tell us more (optional)Child or learner name (optional)Your nameYour email (so we can reply)Send feedback