Course Features
- Lectures 26
- Quizzes 1
- Duration 18 hours
- Skill level All levels
- Language English
- Students 16
- Assessments Yes
Curriculum
- 11 Sections
- 26 Lessons
- 18 Hours
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- Session One: Course Overview1
- Session Two: Personal Best, Professional Best4
- Session Three: What Employees WantKnowing what will make you happy at work, and what makes others content in their jobs will help you in understanding what motivates your co-workers. In this session, participants will rank their factors for happiness on the job from a list of the 10 top factors.1
- Session Four: Positive AttitudeA key to success at work is a positive attitude. Among the ways to nurture a positive attitude is keeping stress levels low. In this session, participants will explore ways to achieve a positive attitude and learn some easy relaxation techniques.2
- Session Five: Understanding and Improving AssertivenessEven though you are a new employee, it is okay to stand up for yourself. You do not want others to take advantage of you, so you will benefit by fully developing your ability to be assertive. In this session, participants will also explore how they can improve their assertiveness skills.5
- ession Six: Time Management and PlanningManaging your time effectively and being well organized are essential skills for any job, as they help you get more accomplished. This session will give participants some tools to help them improve their organizational skills, including establishing routines, time management and planning.5
- Session Seven: Working as a TeamThe more effort that we put into working as a team, the more we can accomplish by helping our department or organization reach its objectives. Through a team exercise, this session will explore some of the benefits and challenges of working as a team.1
- Session Eight: Asking and ListeningEffective communication with your co-workers is key to getting the job done right and avoiding misunderstandings. In this session, participants will learn about two key elements to verbal communication: asking questions and active listening.3
- Session NINE: Non-Verbal MessagesGood communicators master language whether they are speaking or writing. They understand that verbal and non-verbal skills are essential in making messages understandable. In this session, participants will learn about various types of non-verbal communication and their possible interpretations.1
- Session Ten: Setting GoalsIt is tough to know when you have reached a benchmark unless you have actually decided what you want. Many people talk about goals, but the people who write them down and are clear about what they want are those who achieve them. In this session, you will learn how to set SMART goals. You will also think about what you need to do in order to achieve those targets.3
- Assessment1
