Human Resources Training: HR for the Non-HR Manager
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to...
Marketing for Small Businesses
Marketing is about getting your business known and building your position within the marketplace. Small businesses don’t always have a big budget for marketing,...
Call Center Training: Sales and Customer Service Training for Call Center Agents
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here...
Building a Consulting Business
Today’s business environment isn’t focused on 9-to-5, lifelong, static positions like it was decades ago. Our world is constantly shifting and evolving, meaning that...
Six Sigma: Entering the Dojo
Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the...
Personal Brand: Maximizing Personal Impact
This course is an exploration about the type of impact we want to have in life and work. Students will consider and define the...
Managing the Virtual Workplace
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. There...
Business Process Management
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and...
Networking for Success
Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come...
Project Management Fundamentals
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are...