Course Features
- Lectures 19
- Quizzes 1
- Duration 18 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
Curriculum
- 13 Sections
- 19 Lessons
- 18 Hours
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- Session One: Course Overview1
- Session Two: Building Credibility1
- Session Three: Your Competition1
- Session Four: Critical Communication Skills2
- Session Five: Observation Skills1
- Session Six: Handling Customer Complaints1
- Session Seven: Overcoming Objections3
- Session Eight: Handling Objections2
- Session Nine: Pricing Issues1
- Session Ten: How Can Teamwork Help Me?1
- Session Eleven: Buying Signals1
- Session Twelve: Closing the Sale4
- Assessment1
