Course Features
- Lectures 35
- Quizzes 1
- Duration 18 hours
- Skill level All levels
- Language English
- Students 5
- Assessments Yes
Curriculum
- 14 Sections
- 35 Lessons
- 18 Hours
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- Session One: Course Overview1
- Session Two: Conflict as Communication5
- Session Three: Benefits of Confrontation3
- Session Four: Preventing Problems3
- Session Five: Emotional Intelligence4
- Session Six: Getting Focused3
- Session Seven: Managing Anger4
- Session Eight: Dealing with Problems2
- Session Nine: The Three-Step Conflict Resolution Model2
- Session Ten: Practice, Practice, Practice2
- Session Eleven: Changing Yourself2
- Session Twelve: Why People Do Not Always Do What They Are Supposed To1
- Session Thirteen: De-Stress Options to Use When Things Get Ugly3
- Assessment1
