Process Improvement with Gap Analysis

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Session One: Course Overview
1
- 1.1
  Course Overview
Session Two: What is Gap Analysis?
3
Session Three: The Gap Analysis Process
4
Session Four: Supporting Tools
6
Session Five: Creating a Gap Analysis Report
1
- 5.1
  Creating a Gap Analysis Report
Session Six: Test Driving
2
- 6.1
  Pre-Assignment Review
- 6.2
  Personal Action Plan
Assessment
1
- 7.1
  Process Improvement with Gap Analysis
  20 Questions