Business Ethics for the Office

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20 Sections
38 Lessons
18 Hours

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ASSESSMENT
1
- 1.1
  Business Ethics for the Office
  20 Questions
SESSION ONE: COURSE OVERVIEW
2
- 2.1
  COURSE OVERVIEW
- 2.2
  LEARNING OBJECTIVES
SESSION TWO: WHAT ARE ETHICS?
4
- 3.1
  DEFINING ETHICS AND MORALS
- 3.2
  THE GRAY AREA
- 3.3
  VALUES IDENTIFICATION
- 3.4
  BRINGING IT ALL TOGETHER
SESSION THREE: TAKING YOUR MORAL TEMPERATURE, PART ONE
1
- 4.1
  CASE STUDIES
SESSION FOUR: WHY BOTHER WITH ETHICS?
Many people do not see the financial payoff for ethical behavior. Why give up that extra $200 a month in false business travel expenses? The company does not need it and you do. Why not inflate your sales report for the year? It might mean a promotion. In fact, there are several ways that ethical behavior can actually make your company money.
1
- 5.1
  ETHICAL BEHAVIOR
SESSION FIVE: KOHLBERG’S SIX STAGES
3
- 6.1
  THE SIX STAGES AND THREE LEVELS
- 6.2
  DIFFERENT LEVELS FOR DIFFERENT SITUATIONS
- 6.3
  IDENTIFYING STAGES
SESSION SIX: SOME OBJECTIVE WAYS OF LOOKING AT THE WORLD
2
- 7.1
  AN INTRODUCTION TO PHILOSOPHY
- 7.2
  APPLYING PHILOSOPHICAL APPROACHES
SESSION SEVEN: WHAT DOES ETHICAL MEAN?
2
- 8.1
  MERCK PHARMACEUTICALS
- 8.2
  DECISION ANALYSIS
SESSION EIGHT: AVOIDING ETHICAL DILEMMAS
2
- 9.1
  SOME EASY STRATEGIES
- 9.2
  CASE STUDIES
SESSION NINE: PITFALLS AND EXCUSES
1
- 10.1
  COMMON PITFALLS
SESSION TEN: DEVELOPING AN OFFICE CODE OF ETHICS
2
- 11.1
  Developing an office code of ethics
- 11.2
  SAMPLE CODES OF ETHICS
SESSION ELEVEN: ETHICAL ISSUES FOR BUSINESS
2
- 12.1
  FUNDAMENTAL ETHICAL ISSUES FOR BUSINESS
- 12.2
  22 KEYS
SESSION TWELVE: BASIC DECISION-MAKING TOOLS
5
- 13.1
  THE THREE-PHASE MODEL
- 13.2
  THE PROBLEM-SOLVING MODEL
- 13.3
  ANOTHER PERSPECTIVE
- 13.4
  SOLUTION PLANNING WORKSHEET
- 13.5
  THE PROBLEM-SOLVING TOOLKIT
SESSION THIRTEEN: ETHICAL DECISION-MAKING TOOLS
2
- 14.1
  THREE TYPES OF TOOLS
- 14.2
  CASE STUDY
SESSION FOURTEEN: DILEMMAS WITH COMPANY POLICY
2
- 15.1
  COMMON DILEMMAS
- 15.2
  THE THIRD OPTION
SESSION FIFTEEN: DILEMMAS WITH CO-WORKERS
1
- 16.1
  POTENTIAL DILEMMAS
SESSION SIXTEEN: DILEMMAS WITH CLIENTS
1
- 17.1
  POTENTIAL DILEMMAS
SESSION SEVENTEEN: DILEMMAS AND SUPERVISORS
2
- 18.1
  DILEMMAS WITH YOUR SUPERVISOR
- 18.2
  DILEMMAS AS A SUPERVISOR
SESSION EIGHTEEN: WHAT TO DO WHEN YOU MAKE A MISTAKE
1
- 19.1
  SIX-STEP PLAN
SESSION NINETEEN: TAKING YOUR MORAL TEMPERATURE, PART TWO
2
- 20.1
  CASE STUDIES REVISITED
- 20.2
  PERSONAL ACTION PLAN