Skills for the New Employee

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Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional appearance and making a good first impression, but also include having a positive attitude, being assertive, practicing good self-management, communicating effectively, and having specific goals and a personal action plan.

This course looks to introduce you, as a new employee, to behaviors and skills that will give you a great head start to becoming successful in your job.

What Topics are Covered?

The Importance of Appearance
What Employees Want
Positive Attitude
Understanding and Improving Assertiveness
Time Management and Planning
Working as a Team
Asking and Listening
Non-Verbal Messages
Setting Goals

What Will Students Learn?

About the importance of professional appearance on the job
About the importance of a positive attitude
About the role of stress reduction in nurturing a positive attitude and appreciating various methods of stress reduction
How to determine their own level of assertiveness and understand and improve their assertiveness
How to self-manage to become more effective and efficient
About the importance of working as a team member
How to improve communications skills, including listening, questioning and non-verbal communication
How to set goals and create a personal action plan

Once done, you may get a certificate certified by the Filipino Institute, an internationally accredited organization, for a fee of AED 70. To know more about the free online courses, contact Dean Oliver at onlinelearning@filipino-institute.com or send him a WhatsApp message at +971-58-2439959.

Course Features

Lectures 23
Quizzes 1
Duration 18 hours
Language English
Students 68
Assessments Self

Lesson One: Course Overview 2

Students will have an opportunity to identify their personal learning objectives.
- Lecture1.1
  
  Course Overview
- Lecture1.2
  
  Learning Objectives
Lesson Two: Personal Best, Professional Best 2

To begin, students will discuss what affects a first impression, and how they can improve their first impression.
- Lecture2.1
  
  The Importance of Appearance
- Lecture2.2
  
  Debrief
Lesson Three: What Employees Want 1

In this lesson students will rank their factors for happiness on the job from a list of the 10 top factors. This helps new employees to understand what motivates their co-workers.
- Lecture3.1
  
  What Employees Want
Lesson Four: Positive Attitude 2

A key to success at work is a positive attitude. Students will explore ways to achieve a positive attitude and learn some easy relaxation techniques.
- Lecture4.1
  
  Having a Positive Attitude
- Lecture4.2
  
  Stress Reduction: Nurturing Your Positive Attitude
Lesson Five: Understanding and Improving Assertiveness 3

Assertiveness is a word we tend to use without really understanding what it means. This lesson will get students thinking about what assertiveness is, and what their style is. Students will also explore how they can improve their assertiveness skills.
- Lecture5.1
  
  What is Assertiveness?
- Lecture5.2
  
  Quiz
- Lecture5.3
  
  Improving Your Assertiveness Skills
Lesson Six: Time Management and Planning 5

This lesson will give students some tools to help them improve their organizational skills, including establishing routines, time management and planning.
- Lecture6.1
  
  Self-Management
- Lecture6.2
  
  Group Discussion
- Lecture6.3
  
  Time Management Tips
- Lecture6.4
  
  Where Do You Stand?
- Lecture6.5
  
  Planning
Lesson Seven: Working as a Team 1

The more effort that we put into working as a team, the more we can accomplish by helping our department or organization reach its objectives. Through a team exercise, this lesson will explore some of the benefits and challenges of working as a team.
- Lecture7.1
  
  Working as a Team Exercise
Lesson Eight: Asking and Listening 3

During this lesson, students will learn about two key elements to verbal communication: asking questions and active listening.
- Lecture8.1
  
  Asking Questions
- Lecture8.2
  
  Active Listening
- Lecture8.3
  
  Tips for Becoming a Better Listener
Lesson Nine: Non-Verbal Messages 1

Next, students will learn about various types of non-verbal communication and their possible interpretations.
- Lecture9.1
  
  Types of Non-Verbal Messages
Lesson Ten: Setting Goals 2

A key to success is having goals to work toward. In this lesson, students will learn how to set some SMART goals.
- Lecture10.1
  
  Setting SMART Goals
- Lecture10.2
  
  A Personal Action Plan
Quick Reference Guide 1
- Lecture11.1
  
  Quick Reference Guide
Course Assessment 1
- Quiz12.1
  
  Course Assessment
  10 questions