Budgets and Managing Money
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial...
Customer Service Training – Critical Elements of Customer Service
While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This course is designed around six...
Communication Strategies
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you...
Creating and Managing Your Corporate Brand
Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good brand is...
Building a Brand on Social Media
Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, consistent,...
Access 2013 Advanced Essentials
Microsoft Access 2013 Advanced Essentials This course builds upon basic Microsoft Access skills to help students become power users. In this advanced Microsoft Access...
Advanced Writing Skills
This is a course for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of...
Active Listening
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the...