FILIPINO INSTITUTE
Online Learning for Filipinos Worldwide · filipino-institute.com · [email protected]
TRANSCRIPT OF RECORDS
Talaan ng mga Marka
| Name of learner | Mae Dampenet Jalos |
| Course | CRM: An Introduction to Customer Relationship Management |
| Course type | FI online course |
| Total learning hours | 18 hours |
| Batch / campus | FI Online 2019-2024 · FI Online Learning |
| Date completed | June 30, 2022 |
| Certificate No. | FI-ALR-5A2AE69880 |
| Transcript No. | FI-TOR-5A2AE69880 |
| Source of grades | FI online learning platform |
| Code | Module / subject | Hours | Grade | Remarks |
|---|---|---|---|---|
| OC-CIC-101 | Session One: Course Overview | 1.5 | P | Passed |
| OC-CIC-102 | Session Two: Customer Relationship Management | 1.5 | P | Passed |
| OC-CIC-103 | Session Three: What CRM Is and Who It Serves | 1.5 | P | Passed |
| OC-CIC-104 | Session Four: Checklist for Success | 1.5 | P | Passed |
| OC-CIC-105 | Session Five: Requirement Driven Product Selection | 1.5 | P | Passed |
| OC-CIC-106 | Session Six: Considerations in Tool Selection | 1.5 | P | Passed |
| OC-CIC-107 | Session Seven: Strategies for Customer Retention | 1.5 | P | Passed |
| OC-CIC-108 | Session Eight: Building the Future | 1.5 | P | Passed |
| OC-CIC-109 | Session Nine: Homegrown vs. Application Service Provider | 1.5 | P | Passed |
| OC-CIC-110 | Session Ten: The Development Team | 1.5 | P | Passed |
| OC-CIC-111 | Session Eleven: Evaluating and Reviewing Your Program | 1.5 | P | Passed |
| OC-CIC-112 | Assessment | 1.5 | P | Passed |
| Total | 18 | P | Passed – course completed |
GRADING SYSTEM
- 96–100 Outstanding
- 90–95 Excellent
- 85–89 Very good
- 80–84 Good
- 75–79 Satisfactory (passing grade: 75)
- Below 75 Not passed
- P Passed – completion verified; numeric grade not on file
- INC Incomplete
Remarks: Module hours follow the published course duration. Completion was recorded by the FI online learning platform.
Non-formal online training record issued from Filipino Institute records. It is not an academic transcript from a government-accredited institution. K–12 report cards and school records are issued by FI’s partner school.
Records Office
Filipino Institute
Filipino Institute
Ref. FI-ALR-5A2AE69880 · Scan to verify
Issued electronically from Filipino Institute records on 11 November 2026. Valid without a wet signature when verified at filipino-institute.com/?fi_verify_ref=FI-ALR-5A2AE69880. Non-formal online training; not a government-accredited academic qualification.